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Trip Cancellation & Interruption Insurance

If your trip is cancelled, interrupted or delayed for a specific reason listed in the policy, such as an unexpected event or an injury to you, a family member, or travelling companion, we will reimburse you for the non-refundable amount. If you wish to purchase Trip Cancellation & Interruption Insurance, please call us at 1-800-856-8726.

Before you leave:

  • If you cancel your trip due to an insured risk, we will reimburse you for the non-refundable, non-recoverable portion of prepaid airfare and travel arrangements.
  • If you have to pay a single supplement because a companion is unable to travel due to an insured risk, we will reimburse you.

After you leave:

  • If you or a travelling companion misses a portion of your trip due to illness, we will pay for economy transportation to continue your trip.
  • If you have to return home due to an insured risk, we will reimburse you for the non-refundable portion of your unused, prepaid, insured travel arrangements, and for economy transportation to return to your departure point.
  • If a covered sickness or injury results in your death, we will pay up to $10,000 for costs to bring you home, or up to $4,000 for cremation and burial at the place of death.

If you miss a connection, we will pay for economy transportation to your destination, reimburse you for your unusable travel arrangements, and provide up to $200 a day ($600 maximum) for personal expenses like a hotel room, meals, and phone calls. This applies if the connecting vehicle was scheduled to arrive at least two hours before the connection time and the delay is due to weather, traffic accident or police road closure, or mechanical failure of the connecting vehicle.

Trip Cancellation & Interruption insurance must be purchased within 48 hours of paying the non-refundable deposit on your trip and before any cancellation penalties apply. If you cancel your trip before departure, you must notify the Claims Department on the same day that the cause for cancellation occurs. Any event that you are aware of before you book your trip, which may cause you not to travel as planned, will not be covered as a cause of cancellation.

Note: This information is an illustration only. Travel insurance does not cover everything. For the complete terms, conditions, limitations and exclusions please see the policy wording online or refer to your policy booklet.

Co-operators Travel Insurance is administered by TIC Travel Insurance Coordinators Ltd. and underwritten by companies within The Co-operators group of companies.

For more information on all of our products and services, please click here.

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