All claims are administered by TIC Travel Insurance Coordinators Ltd. Claims and Emergency Assistance.
TIC Travel Assistance
Important:
In the event of a medical emergency, TIC Emergency Assistance must be notified prior to any surgery being performed or within 24 hours of admission to a hospital. Emergency Medical Travel Assistance is available 24/7, by calling any of the following numbers:
Toll free within Canada/U.S.A.: 1-800-995-1662
Collect worldwide: 416-340-0049
Toll free International: 800-842-08420 or 00-800-842-08420 (if not available, please call collect).
E-mail: assist@travelinsurance.ca
TIC Claims
#1200 - 438 University Avenue
Toronto, ON, Canada M5G 2K8
Collect worldwide: 416-340-8809
Toll free Canada/U.S.A.: 1-800-869-6747
You may file a claim by contacting our Claims office or choose the applicable link below. Each link will take you to the information required to quickly file your claim.
- Emergency Hospital & Medical for Canadians
- Visitors to Canada
- International Student
- Trip Cancellation & Interruption
- Baggage Protection
- Rental Car Collision
- Accidental Death & Dismemberment
- Flight Accident
If you have any questions on submitting a claim and wish to speak with one of our claims representatives, please call during regular office hours, Monday to Friday.
Claims Office: Hours of Operation
Monday to Friday 8:00am - 5:00pm EST
Note: Presenting a false claim is a fraudulent act and will be reported to Investigative Services, Insurance Bureau of Canada.
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